Please note: We do not ship to the United States of America and we are not based in UK.
All orders of €60.00 or over are qualified for a free delivery. You will see a free shipping option at checkout if your order meets this criterion. If your currency is not Euro - you are also eligible for free shipping and currency conversion will be done automatically.
All orders are sent from the European Union within 24-48 hours with a tracked delivery service, after we receive your payment. We ship Monday to Friday.
You will receive an e-mail with the tracking number as soon as your order has been shipped.
You will see estimated delivery times when you are choosing your shipping option at checkout.
You will see information about where to track your order in your order confirmation e-mail, once you complete checkout process.
Please note that as per our Terms and Conditions it is your responsibility to know your local laws and customs regulations, but in 99% of cases there are absolutely no delivery problems.
We will resend any lost parcel
Our courier company considers an item lost if it has been more than 15 working days from the date it was due to be delivered.
Please contact us if your item has not been delivered within 4 working days. Please include your order id and tracking number in your message to us.